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Frequently Asked Questions

How do I arrange for my CDF On line password to be reset?                 
Ring the Catholic Development Fund on 6208 6260 or Email cdf@aohtas.org.au, provide your CDF Online logon requesting a new password together with your contact details. We will then contact you with the new password.

How do I query unidentified amounts on my statements or check my account balance?
Unidentified amounts on statements can be queried by telephone (6208 6264) or email cdf@aohtas.org.au to quoting the CDF account number, amount and date of transaction.

How do I arrange for changes to signatories on my account?
Telephone CDF 6208 6260 or email cdf@aohtas.org.au and one of our staff will guide you through the required steps.

How do I arrange a new pre-paid Funeral plan?
Contact your preferred Funeral Director to discuss your arrangements and instruct the Director to lodge your payment with CDF. You can contact the CDF by phoning 6208 6260 to find out which Funeral Directors have a relationship with the CDF.

How do I arrange to drawdown on loan accounts?
Click here to print a Loan Draw Down form. Complete the details on the form and fax it to the CDF on 6208 6290.

How do I request to stop a lost cheque?
Click here print a stop cheque form. Complete the details on the form and fax it to the CDF on 6208 6290. Or contact the CDF by phone on 6208 6260.

How do I close a Kookaburra Club Account?
By letter, signed by the parent who originally signed the Kookaburra club application form (if unsure both parents sign); please enclose the Kookaburra passbook with the written request. Please provide details of the name of the account into which the funds are to be transferred electronically. Include a phone number in case CDF require more information.


How do I get a replacement Kookaburra Club Book?

We require a lost book form to be completed and signed by the parent who originally signed the Kookaburra club application and returned to CDF either by mail GPO Box 62 Hobart, Tas, 7001. Or by fax (6208 6290). Please make sure that you provide the correct mailing address and phone number.